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Horrible Customer Service
Please, someone come and give this woman some competition! A while back she was very rude to me on the phone. I did not want to use her then, but she is the only one that carried a required tap shoe that my daughter needed. I could have ordered them over the Inet, but I used her so that I could get the right fit. Two months later, her shoes were too tight. I called the merchant and she did not seem to care and I asked if I might get a discount towards a new pair since she did not fit her with expected growing room. She argued with me and told me that she could not be responsible for my daughter's feet growing. In my opinion, in two monthsshe should have not grown out of the shoes. In addition to that, my daughter is still wearing tennis shoes that I purchased last April (8 months ago). I would think that she would at least want to keep a customer and offer a discount. My daughter will be in dance for years to come and she has lost my business! I am also not the only one that she has been rude to and we all have discussed that we wished there was competition for this merchant. So, if anyone is looking to open a shop for dance gearDaphne would be a great investment! website option: dancewearsolutions (great prices).
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